In Communicating With Customers

In all your communication with customers; be it bills, or annual reports, etc; look for a way of doing it that causes minimal environmental impact.

Ask your customers, for example, if they would like to receive an emailed document rather than a printed out one that’s being mailed to them. (This saves on both paper and the energy used to transport the mail.)

When the document is emailed through, attach a note asking them to only print out the document if absolutely necessary.

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